Shipping policy

At Camil Travels, we are committed to delivering your orders safely and on time. Please review our shipping guidelines below:

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation.

  • You will be notified once your order is ready for dispatch.

2. Delivery Method & Payment

  • All deliveries are fulfilled through trusted courier services.

  • We accept only Cash on Delivery (COD) as the payment method.

3. Shipping Timelines

  • Delivery times may vary depending on your location.

  • Standard delivery usually takes 3–7 business days after dispatch.

  • Remote or rural areas may experience slightly longer shipping times.

4. Shipping Charges

  • Shipping fees, if applicable, will be displayed at checkout before you confirm your order.

  • Any promotional offers on free or discounted shipping will be clearly communicated.

5. Delivery Guidelines

  • Customers are responsible for providing accurate shipping details (name, address, and contact number).

  • If the provided details are incorrect, delays or failed deliveries may occur.

  • Please ensure someone is available to receive the package at the time of delivery.

6. Delays

  • While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions, courier delays, or regional restrictions may affect delivery timelines.

7. Damaged or Missing Packages

  • If you receive a damaged package or items are missing, please contact us within 48 hours of delivery.

  • We will investigate and work with you to resolve the issue.

For any questions regarding policy, please reach out to our support team at [email protected].